Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • In the Control Panel you will find an exhaustive Help section featuring tons of educational articles and regularly asked questions. They are answered by our support team of skilled technicians. Just fill in your question and our intelligent software will offer you the best possible answer.

  • Top quality support service

  • Tutorial Videos

  • We have compiled a collection of educational video tutorials that visually display how you can deal with a common problem connected with your Linux cloud hosting plans account. You will find the instructional videos in the Help Center section.

  • Intuitive help center

  • A 60–Minute Response Guarantee

  • We back up all our semi–dedicated servers with a round–the–clock tech support service and a one–hour ticket response time guarantee. Our trained techs will be available around the clock to attend to your inquiries and to settle any issue that you could stumble upon. Simply submit a customer support ticket from the Help section and we’ll get back to you immediately.