Help and Support Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Answer Guarantee

  • Our tech help team is on–line 24x7x365 to reply to all of your current help questions. Each ticket you submit to us shall be taken care of within up to 1 hour. If your case calls for help from an administrator, we will address the ticket to the technician in charge and will notify you that the issue is being resolved.

  • Top quality support service

  • Qualified Tech Help And Support Service

  • We are on line for you around the clock to give you assistance and client support and also to help you with any trouble that you might have when supervising your virtual server. We’ll support all pre–installed software packages, like your Operating System, server admin panel (dependent upon the VPS type) and the Control Panel created solely by our developers.

  • Intuitive help center

  • An Intuitive Help Zone

  • In the Control Panel that is offered gratis with the virtual server, you can find an instructive Help zone, that features all you should have knowledge of when taking care of your websites and applications. We have introduced a wide array of how to content articles and video training that illustrate the basic website supervision responsibilities in an easy–to–understand form.