Q: What exactly does web site migration imply and what does it entail?

A: The web site migration service available at gobighosts is completely free of cost and consists of moving all your files, databases and e–mails from your current hosting provider to your new web hosting account with us. We will also revise all the settings needed for your web sites to be completely functional on our avant–garde cloud hosting platform.Our techs are completely capable of moving any sort of website. With years of practical experience in the industry, they’re well–versed in the inner workings of our web hosting platform, our Control Panel and all other famous Control Panels. For them, transferring a custom–made app with numerous custom libraries is as easy as moving a simple WordPress–based weblog.

Q: What exactly does web site migration imply and what does it entail?
Q: How long will it take for my web site to be transferred to your platform?

A: While we cannot give you an exact ETA, because there are a lot of factors, among them the physical size of the web files and databases, the physical location of the current host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we will do our best to transfer your website within 48h, and in certain cases – within 24h (when the content is not very large).

Q: How long will it take for my web site to be transferred to your platform?
Q: Do you require something from me before you start transferring my web site?

A: Yeah. We will need to have the name of the site that you wish us to migrate. We’ll also need a way to log into your present web hosting account so that we can get the content pertaining to your site.

Q: Do you require something from me before you start transferring my web site?
Q: The login details for my hosting account are sensitive. How can I rely on you?

A: Our Privacy Policy is an inseparable part of the contract that we will have with you as a customer. We’re devoted to safeguarding the safety of the private details gathered from the customers. For this purpose, we employ technical security measures so as to prevent the loss, the abuse, the modification or the illegal disclosure of the private details under our control. The safety measures include, but are not limited to: physical, electronic and managerial procedures to safeguard and secure the details that we assemble on the web. When we request users to provide financial information (for example, a credit card number), this info is masked using the SSL (Secure Sockets Layer) encryption method.

Q: The login details for my hosting account are sensitive. How can I rely on you?
Q: Will my website be offline during the migration?

A: Your web site will continue to work exactly like it did before with your previous hosting provider. After we are through with the migration, your site will be configured to work on our platform and we will ask you to preview it. If it is functioning properly, all you will have to do is modify the NS records associated with your domain name. Your web site will be transferred over to us without any downtime.

Q: Will my website be offline during the migration?
Q: Will my current web hosting provider need to provide any information/help?

A: While we migrate your website content, your web hosting provider won’t be aware of the transfer at all. We won’t get in touch with them in any way.

Q: Will my current web hosting provider need to provide any information/help?
Q: Which web hosting platforms do you support?

A: We support all Linux–powered hosting platforms. In essence, if we can obtain access to your Control Panel, we will be able to transfer your site.The only platforms that we do not support are closed–source site management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.

Q: Which web hosting platforms do you support?